Work at home but going nowhere - Customer Service Representative Conduent Employee Review

2.0
Sep 7, 2017
Recommend
CEO approval
Business outlook

Pros

Worked at home in my PJ's on Apple project

Cons

No raises kept. Multiple times we heard raises were coming and never did. Lack of removal of Unsatisfied customer surveys when they had nothing to do with us which affected our job status and schedule picks. No consistent schedule. Always changing every few months.

Explore other reviews about Conduent

5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

1.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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