Poor leadership, no flexibility, no Human Resources to consult for employee support. - Supervisor Conduent Employee Review

1.0
Sep 1, 2017
Recommend
CEO approval
Business outlook

Pros

Competitive salary. Convenient locations. Lots of movement, so lots of opportunity to move up. Diversity in positions, can help you gain diverse experience.

Cons

Poor benefits, no employee appreciation, no home/work balance. All policies regarding job requirements, overtime, and corrective action are left to management discretion (so, mandatory 3 hours of overtime starting right now, or you will be written up). No consistency in procedures. Entry level staff can receive corrective action unfairly if management decides, even if employee followed documented procedures. Supervisors cannot properly support nor protect their staff. Management hours require 24/7 availability if decided by senior management, vacations will be cancelled or you can lose your job. Multiple lawsuits pending against specific projects this company has run with these types of rules. Company used to be Xerox, and also used to be "ACS" in the Albany area.

Explore other reviews about Conduent

5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

1.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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