Great Company - Customer Care Representative Conduent Employee Review

5.0
Aug 31, 2017
Recommend
CEO approval
Business outlook

Pros

Work from home. Amazing teammates and supervisors. Incredible coaches, mentors and trainers. Holds their employees to a high standard of integrity and customer privacy. Endless opportunities to learn, receive feedback and move up. Benefits, the work is fun at least for me and there's incentives. They recognize when you're doing your job well and give you resources and support when you need to improve. Great company, wonderful people.

Cons

I really don't have anything negative to say about this company and I can't think of any way they could improve off the top of my head. They've been nothing but good to me.

Explore other reviews about Conduent

5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

1.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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