Ratchet City - Customer Service Representative Conduent Employee Review

1.0
Jul 26, 2017
Recommend
CEO approval
Business outlook

Pros

Flexible hour, 401k, paid time off, benefits and health insurance

Cons

Conduent is a horrible place to work I don't think anyone should work here, It's ran like a zoo and not organized and a basically about numbers. They do not care about the employee. Use and abused and easily replaceable. My supervisor at the time was inappropriate. Asked me was I a exotic dancer or am I selling my body on the production floor in front of my peers and coworkers. Another member of management offered and sold me fake check stubs on company time. They lost their contract to clients of conduent and with Sam's club due to not meeting numbers. They wrongfully fired me due to lay offs and lost of clients. Denied me unemployment and said it was because of my attendance but I have legal documents of my doctor notes and excused days and proof that they fired me for dropping a complicated call so they lied to the government

Explore other reviews about Conduent

5.0
May 20, 2026
Recommend
CEO approval
Business outlook

Pros

Good management with team leads

Cons

Hard to please everyone there

1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home , convenient

Cons

The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

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