Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Conduent

      Engaged employer

      Conduent reviews

      the worst when it comes to treating you like a human - Customer Service Representative Conduent Employee Review

      1.0
      Jul 21, 2017
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      very good training system and teacher

      Cons

      I had medical emergency and missed 2 days. not only was I fired, but they docked my pay 1.50 per hr retroactively. after I agreed to delay half of training to help them meet their quotas. I was respectful, followed all their ridiculous dress codes, phone rules, was not asleep in class, did not leave class for extra breaks, was punctual. Then I get seriously ill and I call in, offer to take certification test as I have excellent test score average, but they terminate me. no wonder morale is so bad.

      Explore other reviews about Conduent

      5.0
      May 20, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Good management with team leads

      Cons

      Hard to please everyone there

      1.0
      Jun 22, 2026
      Customer service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home , convenient

      Cons

      The way they fire you for no reason; and than block you from emailing them, messaging them or anything without warning! I worked there for 2 years and I had asked to switch supervisors , because the new one I had was very rude and put down everyone. Well the week after I asked to be moved; shelve wrote me up 3 times in one week, which is cause for termination. One of the writeups was because she said I should have offered a customer an email at the end of the call! They are scandalous and I would not recommend to anyone to work for them. If the client: who’s name starts with an A and ends in with E… should not tolerate they way they are representing them!

      See reviews by: Helpful|Rating|Date|All
      Related searches: Conduent jobs | Conduent salaries | Conduent benefits | Conduent interviews
      Conduent reviewsConduent Customer Service Representative reviewsConduent review