Be sure you understand what you respondsible for in your roll - Customer Service Representative Conduent Employee Review

3.0
Jul 5, 2017
Recommend
CEO approval
Business outlook

Pros

Lunch 1 hour Great benefits work from home Discount on products

Cons

-work 180 days before you get double time pay for working holidays -Training is not adequate for what you are responsible to do for your customers -Must be camera ready daily as they can see you on the computer your working on -You have a dress code even though your working from home -You have a window of hours to work, and your not sure about your schedule until somewhere after your second week of training - probability of feeling inadequate due to lack of understanding and preparedness from training to move forward in your career. May not cater to everyones style of learning as it is fast paced.

Explore other reviews about Conduent

1.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

See reviews by: Helpful|Rating|Date|All