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      Conduent

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      Conduent reviews

      Unprofessional - Customer Service Representative Conduent Employee Review

      2.0
      Jun 19, 2017
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      You were guaranteed a job because the call volume was high.

      Cons

      You could leave a customer on hold for 30 minutes or more and management would never folow up on why you did it. You were only allowed a two fifteen minute breaks. But if the team lead liked you, you could talk additional time with no questions ask. Some rule goes for the 30 minute lunch break.

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      1.0
      Jun 18, 2026
      Customer experience associate
      Recommend
      CEO approval
      Business outlook

      Pros

      Working from home No travel to.work

      Cons

      I was fired the following day after I requested FMLA through my supervisor and was directed to contact Metlife. I was called on my cell by my supervisor after requesting to take a ADAAA day due to a medical issue and was asked if I needed to find another job more accomidating to my condition. I reported this to their supervisor and nothing was done about it. I was told upon termination ilI was not allowed to say who I worked for or what I did for them. Apple will be getting the same review as they tried to put it all on their client. At the time of my termination my metrics were 100%.

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