Lexington KY-New Circle location -- just run as fast as you can from any job offer there - Customer Care Representative Conduent Employee Review

1.0
May 10, 2017
Recommend
CEO approval
Business outlook

Pros

You can wear shorts to work. The ineptitude is amusing, for a while. That's about it. Seriously. Close to fast food.

Cons

Quite simple the worst job of my life. The facility had bedbugs, mice, sometimes no running water. GET EVERYTHING IN WRITING! Pay increases promised upon certification never happened. Shift assignment process not fair. Open availability required to be hired, then sob stories allowed new employees to receive prime schedules.

Explore other reviews about Conduent

1.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

See reviews by: Helpful|Rating|Date|All