Perform well or get the short end of the stick "by the book" . - Tier I Technical Support Conduent Employee Review

3.0
Apr 18, 2017
Recommend
CEO approval
Business outlook

Pros

Leniency if performing well Sales commissions No graveyard shifts Ability to make money Managers are really useful 25 cent quarterly increase based on job performance

Cons

Selling through technical support , mandatory overtime and drastic schedule changes at last minute. Parking here sucks. There are 300+ employees and only 40 parking spots in the back Some supervisors don't know anything about the policy No kitchen , bring your own food

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1.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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