Supportive environment with slight pay improvement needed - Medicaid Member Advisor Conduent Employee Review

4.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

Hire some positions with only 6 months customer service experience. Company provided dual monitor computer work station for remote positions. Helped explain eligibility requirements for NJ Medicaid. Assisted callers to understand the needed financial and citizenship verification documents to qualify for NJ Medicaid. Meaningful work.

Cons

I enjoyed the job but would have appreciated a couple more dollars an hour.

Explore other reviews about Conduent

5.0
Feb 6, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Positive Experience for the tenure served

Cons

Nothing to report everything is good

1.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

See reviews by: Helpful|Rating|Date|All