Horrible Company Don’t Work There - Customer Service Representative (CSR) Conduent Employee Review

1.0
Jan 25, 2026
Recommend
CEO approval
Business outlook

Pros

There are no pros with this company.

Cons

The pay is horrible. The employees in their call centers act untrained and unprofessional. They have horrible pay. They also don’t provide a good benefits package, horrible health insurance and horrible vacation. They don’t care about their employees. They have a very long probationary period and you can’t call out for any reason. The CEO is a terrible CEO. I guarantee when something is wrong with his family or when there is terrible weather he is at home. But he will put his employees lives at risk during terrible inclement weather. No I don’t recommend this company.

Explore other reviews about Conduent

5.0
Jan 25, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great supportive team including upper manager

Cons

No cons during my employment

1.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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