Toxic Leadership and Retaliatory Management - Customer Service Representative Conduent Employee Review

1.0
Nov 5, 2025
Recommend
CEO approval
Business outlook

Pros

• The job itself was manageable and the work was straightforward. • Some coworkers were supportive and kind.

Cons

• Management fosters a hostile and retaliatory environment. • Supervisor frequently used demeaning language, including calling employees names and making discouraging remarks instead of offering support. • PTO requests were denied multiple times without clear explanation. • Communication was one-sided — questions in group chats were often ignored or skipped. • Write-ups were issued rapidly and excessively, leaving no room for improvement. • When concerns were reported to higher management, leadership appeared to shift behavior publicly to protect their image rather than address the problem privately. • The stress and anxiety from constant monitoring and nitpicking made it difficult to stay motivated or feel valued.

Explore other reviews about Conduent

1.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Working from home No travel to.work

Cons

I was fired the following day after I requested FMLA through my supervisor and was directed to contact Metlife. I was called on my cell by my supervisor after requesting to take a ADAAA day due to a medical issue and was asked if I needed to find another job more accomidating to my condition. I reported this to their supervisor and nothing was done about it. I was told upon termination ilI was not allowed to say who I worked for or what I did for them. Apple will be getting the same review as they tried to put it all on their client. At the time of my termination my metrics were 100%.

See reviews by: Helpful|Rating|Date|All