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      Concord

      Engaged employer

      Concord reviews

      Not worth the nightmare - Customer Success Manager (CSM) Concord Employee Review

      1.0
      Jan 13, 2026
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Initially, very well paid and enjoyed what I thought was going to be a close team.

      Cons

      All of the negative reviews regarding verbally abusive leadership are true. The CEO is a nightmare - highly paranoid and manipulative in all of his actions. He hires intelligent people with huge potential, and drives them into insanity with unachievable metrics, overbearing management, public embarrassment, and vindictive punishment when someone speaks up or defends themselves. Middle management is also cowardly and won't protect their team due to self-preservation.

      Explore other reviews about Concord

      5.0
      Jun 29, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I really enjoyed working at Concord. The team in France is amazing—super smart and always willing to help. There’s a genuine culture of sharing and learning, which made a big difference for me.

      Cons

      there were a lot of features to get used to, and sometimes it felt a bit overwhelming.

      1.0
      May 15, 2026
      Senior content manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Co-workers bond through trauma, suffering the CEO's abuse.

      Cons

      Every word about the CEO is true. In his own words, he hates the world and hates people. This comes through in his treatment of his employees. Literally everyone I know who has worked at Concord is traumatized. Several of my former coworkers are in therapy due to the CEO's behavior.

      4
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