Front desk - Front Desk Specialist Concentra Employee Review

4.0
Mar 20, 2016
Recommend
CEO approval
Business outlook

Pros

They are willing to work with your schedule, Vacation time is almost always approved, health,dental, and vision benefits are pretty good.

Cons

No real training, your kind of just thrown into it and expected to pick it up, sometimes they are understaffed and it's gets busy which means longer wait times for patient which makes them angry at you because your at the front when really it's not your fault.

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

3.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

The pay is higher than most employers offer for similar positions. The benefits like PTO & sick time are higher (with increased seniority).

Cons

No paid holidays. The culture is not as warm & "family-like" as it has been in the past. If you do not fit a specific "mold" for leadership they will not hire or promote you despite your vast knowledge & added value to the team.

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