Loved the job but poor management led to burnout - Clinic Lead/Lead Medical Assistant Concentra Employee Review

3.0
May 6, 2025
Recommend
CEO approval
Business outlook

Pros

Good learning experience for newer MAs/x-ray techs as Concentra functions as both a traditional urgent care and occupational medicine clinic seeing worker's compensation patients and performing employer services such as physicals, bloodwork, PFTs, mask fittings, etc.; opportunities for quick advancement possible with lead positions and additional x-ray certifications (class sponsored by Concentra)

Cons

Frequently added new responsibilities with inadequate compensation, worked overtime most days due to policy of allowing walk-ins until closing time, Touchworks EHR system can be difficult to use

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

I enjoyed the technical challenges working with extremely passionate and talented people. The benefits and compensation are competitive, and I had so much to offer given a little more time.

Cons

Unfortunately, it is a revolving door. Management is vastly unqualified and by title only. They had no on-boarding process and communication was extremely poor or lacking altogether. They are fire happy and terminate people like nothing without regard for tenure which almost seems deliberate. Several very experienced and tenured people were terminated the week before I was. One of which had moved to another team which created the vacancy for my position.

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