Medical Support Specialist - Medical Support Assistant Concentra Employee Review

3.0
Jan 27, 2016
Recommend
CEO approval
Business outlook

Pros

It's a very busy job. The clinic pushes patients through like a factory and it's not unordinary for Concentra clinics to treat more than 75 patients per day. Assisting doctor's and rooming patients requires constant movement so prepare to do a lot of fast walking. That being said, Concentra is a great place to get patient care experience before PA or medical school.

Cons

Concentra needs to focus on it's strength which is occupational health. Urgent care shouldn't be a part of their business model because the competition is superior and Concentra lacks supplies for this service. Clinics tend to be overcrowded and create more stress for the providers because patients complain of long wait times.

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

I enjoyed the technical challenges working with extremely passionate and talented people. The benefits and compensation are competitive, and I had so much to offer given a little more time.

Cons

Unfortunately, it is a revolving door. Management is vastly unqualified and by title only. They had no on-boarding process and communication was extremely poor or lacking altogether. They are fire happy and terminate people like nothing without regard for tenure which almost seems deliberate. Several very experienced and tenured people were terminated the week before I was. One of which had moved to another team which created the vacancy for my position.

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