Pros
I enjoyed greeting patients everyday
Cons
Way to much work for the front office personnel for the amount of volume, no one wanted to answer the phone, management was bullying and when I brought it up, they said "it is not bullying, it is work", when let go, I said " I tried my very best and my best was not good enough" and they responded, "no it wasn't". I will NEVER work for a company with management this bad. When I was hired, the training was 1 hour and then on my own. Yes, I worked for an Urgent Care before, but not with the paper chart system, and it was way to different, and when I wanted them to train me better they responded they don't have the time because they were to busy and they wanted me to go to another Concentra to train on check out, but that never did happen.