Not great, but hopefully improving. - Physical Therapy Technician Concentra Employee Review

1.0
Jul 20, 2014
Recommend
CEO approval
Business outlook

Pros

Easy to stand out because they hire bad people. It's nice working with physical therapy patients. Area director seems to be trying to make progress, hopefully this is at the urging of the parent corporation.

Cons

Disorganized, management lets problems fester to the point where your clinic doesn't function and then blames the workers. Onboarding process disjointed. Nobody knows what's going on, but there's lots of blame going around. Management ignores repeated emails from departments about things like cancelled referrals, doesn't put in the tiny effort required to fix the referral, eventually canceling patient treatment. Won't give you promised wages even when they give you multiple times the workload you agreed to do at the price they set. Won't put enough people on to do needed jobs and management runs away when rushes hit, then come back in time to criticize mistakes, instead of providing direction. Hire terrible people because they are friends, even with obvious substance abuse problems.

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5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

I enjoyed the technical challenges working with extremely passionate and talented people. The benefits and compensation are competitive, and I had so much to offer given a little more time.

Cons

Unfortunately, it is a revolving door. Management is vastly unqualified and by title only. They had no on-boarding process and communication was extremely poor or lacking altogether. They are fire happy and terminate people like nothing without regard for tenure which almost seems deliberate. Several very experienced and tenured people were terminated the week before I was. One of which had moved to another team which created the vacancy for my position.

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