IT Department has low morale and has high turnover - Anonymous employee Concentra Employee Review

2.0
Oct 29, 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They are owned by Humana, which is a company with deep pockets, so, the company will not go out of business soon. HQ is on beltline, so there are many lunch options.

Cons

IT department morale is crazy low. Leadership positions from the CIO down to IT managers have left in the last year. Many employees are hired and then leave within a year because it just sucks here. Humana is officially taking over all IT hardware positions and moving them to Louisville, KY. For the BI department specifically, the business end-users berate and belittle the technology resources. In general, getting two departments within IT to work together on a common goal or project is a feat of politically maneuvering, not a standard operating procedure. Many IT departments, whose manager's have left, are having those positions filled by long-time Concentra folks who are either bully's, losers or otherwise obviously part of the reason morale is so bad in the first place! IT Executive leadership does not take a holistic approach to the technology stack, they let business folks decide what packages and technologies they hear are pretty cool or the latest "hot new thing!" A lot of Humana folks have come over to leadership positions here and they clearly think know more than anyone at Concentra. Sadly, they probably do! They probably know the details of how and when the Concentra IT department will be gutted and replaced by Humana! Cube sizes are insultingly small for the IT floor. The corporate culture is bad. I've been here a year and have not had a conversation with people who sit 15 feet from me! When you're walking in the halls and you make eye contact with someone, smile and nod a small hello, they will literally look away! OMG!

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

I enjoyed the technical challenges working with extremely passionate and talented people. The benefits and compensation are competitive, and I had so much to offer given a little more time.

Cons

Unfortunately, it is a revolving door. Management is vastly unqualified and by title only. They had no on-boarding process and communication was extremely poor or lacking altogether. They are fire happy and terminate people like nothing without regard for tenure which almost seems deliberate. Several very experienced and tenured people were terminated the week before I was. One of which had moved to another team which created the vacancy for my position.

See reviews by: Helpful|Rating|Date|All