Overworked for little pay - Front Desk Receptionist Concentra Employee Review

1.0
Feb 5, 2019
Recommend
CEO approval
Business outlook

Pros

Free food, 8 to 5 work week

Cons

Concentra bought US Healthworks and the transition sucked because the upper management didn’t what to hear us with the problems we had and said we were being “negative “ and didn’t communicate well. They wanted “orange book” but failed to learn themselves on how to treat their own employees. They write you up for mistakes on the check in times and if you didn’t get authorization for a patient( which I knew the company doesn’t bring any papers). They want you cross trained to do drug screens and room the patients as needed. But won’t offer a raise till 6 months later. They rather pay a certified X ray tech $15.00 per hour and make that person work the front desk. Now how is that fair! That person went to school to be certified and shouldn’t be doing front desk AND x rays! When they pay a non certified coworker that does work front desk $14 an hour. Who do you think deserves more in the paycheck?! They don’t like anyone that speaks their mind like I did!

Explore other reviews about Concentra

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

I enjoyed the technical challenges working with extremely passionate and talented people. The benefits and compensation are competitive, and I had so much to offer given a little more time.

Cons

Unfortunately, it is a revolving door. Management is vastly unqualified and by title only. They had no on-boarding process and communication was extremely poor or lacking altogether. They are fire happy and terminate people like nothing without regard for tenure which almost seems deliberate. Several very experienced and tenured people were terminated the week before I was. One of which had moved to another team which created the vacancy for my position.

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