honest review - Anonymous employee Comscentre Employee Review

4.0
Sep 19, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

been here [manila office] for almost 4 years and so far so good ~ game room [could use a little sprucing up but it's OK] ~ free lunch [fridays] ~ monthly birthday cakes for the celebrants ~ approachable people ~ not that strict [non-operation such as dress down, eating at station, etc] ~ freebies/benefits [weekly massage, fruits, coffee machine, fun runs, nanny benefits, and more] ~ good pay [and even better if you surpass their expectations or showcase more skills] ~ laptops [not for keeps, though] i also want to take time to share my opinions about the other reviews ~ HR is approachable; only those who have an immature attitude will feel as though everybody is against them when they cannot get their way ~ it is the staffs responsibility to follow up their filed leave requests and not that of the HR. We are all adults. HR does her job by deducting what you have not filed and you should have done your job by following up your filed requests. HR is not there to remind you. ~ i have had company loans and SSS loans and although i admit SSS loans often get wrong, all deductions were corrected. HR follows up with SSS/external payroll [as it wasn't HR's fault to begin with] and SSS/payroll fixed it. As for the company loans, no issues there ~ Everyone knows it isn't HRs decision on how much your salary is. You should talk to your manager if you have an issue with how much youre earning and about your increases as your this are out of HRs control. ~ Failure to log in and out is not a big issue. As adults, and with a sign at the door already as a reminder, we should all know that we must log in and out at the begining and end of our shifts. This is the only way the company can properly tell what time you actually came into work and what time you left. You can not expect a CCTV to be the answer to your prayers every time you fail to log in or out. That will add more to what HR has to do [review the CCTV footage just because staff neglects to log in or out]. Honestly? How hard is it? ~ Comscentre is not a training company or school. If you are looking for a classroom style training i suggest you look somewhere else. The training we do here are all hands-on ~ Yearly appraisal is not guaranteed. We have a yearly reviews and the appraisal [if any] depends on your review and performance [which is done by your manager] ~ Everyone will be defended if there is really something worth defending. No one will bother to defend BS ~ Work-from-home [at this moment] is 1day/week. This is approved by your manager, HR and the country manager as long as you met the prerequisites [such as - but not limited to - stable internet connection, working headset, etc]. ~ The only crab mentality in the office [or any office actuslly] is that of staff who: prefer to blame everyone when they cant get what they want, know-it-alls, gossipers and those who dont admit they have a crab mentality. If you think you can do a better job than your manager, than HR, than everyone else, then feel free to apply for the post rather than complain that those people are not doing their jobs right. If you dont think youre up for the job, then why complain? Its not helping the situation nor is it helping you. If you are not happy, then what or who is stopping you from leaving? No reason to post negative [and incorrect, in my opinion] feedback just because you were not happy. Let people try stuff for themselves rather than convince people to not try things for themselves. Everyone experiences things differently even though they are treated the same

Cons

the only cons i can think of are - ~ when there is a need to do overtime [example: until late at night], that staff has to be in the office the next morning [normal shift]. No TOIL [time off in lieu] which can be bad for your health if you must do OT often ~ office space. Because of the renovation in the office, the space was not really maximized so there are areas that are roomy and areas with just enough elbow room. ~ lack of man-power which willend up burning out current staff ~ too may little processes and you have to follow ~ drama in the office because of "those" employees

Explore other reviews about Comscentre

1.0
Mar 16, 2022
Recommend
CEO approval
Business outlook

Pros

Experience with legacy devices and different SDWAN vendors. Friendly L2/L3 engineers

Cons

These are things that I firsthand experienced when I was employed. 1. Low salary -Someone with a relevant certificate for the job will be offered the same salary as someone who doesn't have one 2. Management doesn't want to hire extra manpower and instead blames the stress of the employees to "lack of training". 3. Forced OT on weekends (12 hour shift) -Again due to lack of manpower 4. Management will say they will do something about the problem soon. -It will take at least 1-2 years to implement and most of the suggestions gets buried under the rug. 5. No dedicated time for training -You will be handling high priority incidents at the same time of your training (with limited labs access). -They can't let you dedicate your time to your training since again, the team lacks manpower. 6. No work/life balance -Your leaves will be questioned by management if you use it frequently. 7. HR is not approachable at all 8. Management only sees you as a ticket count and doesn't consider the complexity/duration of each incident that you are handling. 9. Management won't care what you're handling. They just hand out more work instead 10. Good luck getting your documents when you resign. There are many other horrible things that the other employees experienced. Bad apples are always present in a company however, you can only count the good people inside the Philippine management. I hope this serves as a warning for employees trying for the NOC positions in this company

1.0
Jun 11, 2017
Recommend
CEO approval
Business outlook

Pros

Game room/nap room Free meal once a week. Year end party but only in the office. Birthday celebration. All expense paid business trip to country down under for tenured. (not sure of underlying conditions to job tenure) Able to learn new things in IT usually when making mistakes.

Cons

Lowest salary appraisal. Not in par with current job market salary standard. Pre-employment medical exam is on your tab. a First in employment experience. They are that stingy. There is no training but you will be forced to pay for your 'training' to be deducted on your final pay upon separation. Expectations on work but lower or no gain. No bonuses for performance at work. HMO provider after 6 months tenure, sometimes even longer than 6 months. There is no tracker to gauge your progress at work. 'Scoring' is opinion based. HR will not help with government paperwork updates. e,g, BIR changes. No company ID for 5 months or more. No kidding. Schedule changes almost every week. Work applications/tools are introduced only when making mistakes and not within first week of tenure. Politics in office. Erratic accounting on salary. There is no work-life balance. Monitoring application at work is seriously bugged.

9
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