Zero with life balance - Anonymous employee Computer Rescue 911 Employee Review

Management/Employee relations are great and they take a genuine, active interest in the lives of their employees, they actually care. Training on how things are done is clear and concise and employee expectations are reasonable. Because it's a small company you definitely don't feel like just another number. I was paid a very fair wage, and received good benefits and vacation/sick time. No job is without it's stresses, but working a job you're passionate about along side people you enjoy working with definitely makes a huge difference and part of what made this a good experience. I enjoyed working with customers as well. There's a cool work/play dynamic there, Foosball is a big deal there, wins and losses are recorded which culminates in a foosball tournament every year as part of their New Year's party which was a lot of fun. I found the work/life balance to be good. They made sure I was out on time (and the vast majority of the time I was) and they offer paid holidays as well.

Like I mentioned no job is without some level of stress, but this really wasn't bad at all, quite manageable. Becoming an Apple Certified Technician was a bit tedious but worth it. Working a 4 hour shift once every 5 weeks (it rotates) or so on Saturday isn't fun, just a part of the job. As for the "Diversity & Inclusion ratings", personally I reject the notion that anything more than your character and qualifications should play a role in being hired.

Employee Beer Fridge & Snacks

• Absolutely no structure or procedures to function on (I.e., everyone has their own way of doing the same job) (e.g., there’s no process or system setup to track who are recurring-support customers, the former technician had them memorized) • On-site Job Role was poorly developed and generated more failure than success • Unrealistic expectations of job functions • Empty promises of job-support (I.e., approached owner for support on multiple occasions and received poor guidance or non at all)