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      ComplexCare Solutions

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      ComplexCare Solutions reviews

      Don't work here numerous EEOC complaints - Customer Service Representative (CSR) ComplexCare Solutions Employee Review

      1.0
      Aug 3, 2025
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      Overtime is available all year is the only positive if you can handle the rudest customers that are highly entitled.

      Cons

      Employees are always fired over any member complaints even when agent was polite and recorded call proves member was vile. Numerous EEOC complaints. Company turn over yearly. No stability. Any complaints about mgmnt or HR is auto firing. DO NOT WORK HERE! Production doesn't matter. Suck up or get fired. Have zero voice or concerns. Never complain or suffer consequences. Staff is expendable and constant hiring.

      Explore other reviews about ComplexCare Solutions

      5.0
      Oct 21, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good training, cool trainers, good benefits

      Cons

      Unrealistic Expectations, Nitpicking everything you did wrong,

      3.0
      May 19, 2026
      Nurse practitioner
      Recommend
      CEO approval
      Business outlook

      Pros

      Great supplemental income when work is available 25 slot monthly Fair compensation An overall good company for supplemental income if you are not going to solely depend on it to pay your bills, because it could be feast or famine, but that is the expectations for per diem jobs Flexible with coverage locations

      Cons

      Mandated to provide 25 slots even when there is no work No clear, or little to no communication when there is no work, that time could be used for a hobby, relaxation etc. It is frankly unfair to do this to employees; I would appreciate a change in this practice. Wellness is important, instead of preaching about diversity and wellness, better practices that benefit employees would be more useful. Hope this helps with quality improvement

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