Pros
The staff at Complete IT are I think what makes everyone stay a lot longer than they should. Majority of them get on with each other are all up for a laugh and there was a good social element also. Various incentives get run and whilst not always the best rewards made for a competitive but fun environment
Cons
Wages were below market rate and some colleagues had to fight tooth and nail to get anything despite being great at what they did and not having been rewarded for it for several years No capacity management of staff. New customers would be signed up and on boarding was rushed and inconsistent and never was staffing levels looked at before making the decisions only once the customer signed and the team struggled would it even be thought about, often first blaming the guys rather than changing their process Management would stick by decisions which clearly didn't work rather than admit they were wrong Worst of all promises were made to people and then not stuck to which ultimately left to me leaving and I'm not talking about salary.