Great Place to Grow Your IT Career - IT Service Desk Technician Complete Employee Review

Company actually cares about you They hire people that actually care and are qualified, while also taking chances on motivated people like they did with me

Only thing I can think of is potentially pay if you start out as a tier 1 with not much experience

Flexable scheduling Open Door Policy for Management/Upper Management Direct 1:1 with manager weekly to address concerns / issues / help Access to "fun" things and experience while working with so many various client environments.

Fast pace environment that doesn't wait - You're expected to keep up Task Switching - as with any msp, priorities often change and you can be working on a issue and be pulled off 5 minutes later for a fire. Stress - not unusual but worth mentioning, with the fast pace, comes additional stress for deadlines. If you can't manage stress well it may be difficult at rare times when a fire is happening.