Going downhill quickly - stop idealizing start ups - National Operations Compass Employee Review

3.0
Sep 23, 2022
Recommend
CEO approval
Business outlook

Pros

My team had great management Benefits are great, but remember this is technically still a start up and they have never had positive cash flow. Competitive pay for the industry, but also am fully aware other members in the same role were getting paid more.

Cons

Benefits got taken away (tuition reimbursement, fitness reimbursement, etc) prior to the FIRST round of layoffs in 6/22. They have laid off over 1,000 people due to not having enough cash, I wouldn’t join a company that cant even support their own business. CEO became very greedy once the company went public, very money focused and culture declined IMMENSELY. Some higher ups had their offer letters leaked, some getting bonuses of up to $2.9 million a year. BONUSES on TOP of their salary. But they had to let go 25% of their company, makes sense. Don’t expect a decent severance package if you get laid off, oh and even better don’t expect to receive it for 3-4 days after you get laid off, delaying your unemployment application.

Explore other reviews about Compass

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

Forward thinking tech company exploring the cutting edge

Cons

Focused on expansion by any means necessary

2.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

People are smart. Very much a “move fast and break things” culture which can be refreshing compared to bureaucracy-heavy corporate life. I don’t agree with their values (if they have any) but what they’re doing is unquestionably working - business outlook is strong.

Cons

Leadership will tell you there’s no ego or self-interest involved in their strategy - that is untrue. It’s an extremely heliocentric culture around the CEO. A lot of the work is based around what people they're guessing he’ll like, but there’s no alignment at the outset and something you worked on for weeks/months will be trashed after one look from him. Their mission is ostensibly about empowering agents but they are solving a problem that pretty much no one was complaining about before they started, and which just so happens to work highly in their favor in terms of market share. It’s just business but very disingenuous- don’t believe the hype that it’s altruistic somehow. Also the CEO loves to share his sob story about his single mother upbringing, but simultaneously enacts some of the most anti-parent policies you could think of.

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