Nice company - Customer Success Manager (CSM) Comparably Employee Review

Wonderful culture, competitive collaboration, visionary leadership.

No cons for this position.

- The opportunity to work with major brands - Excellent product/market fit, meaning a unique opportunity to drive your comp up, and a simple and easy product to understand - no direct competitors - Lots of support from the team and management - Investment both in time and money in the tools and assets that are required for you to do your job successfully - None of the sycophantic behavior you'll see at many companies, in fact i've never seen a company with less nepotism. - Fun spiffs, rewards, and incentives in the way of gift cards, charity donations, etc. - Prospecting templates WORK, and no cold calling required to be successful - Most diverse & inclusive company I've worked for, in background, demographic, experience, and thought - Execs and mgmt actually listen to the feedback of employees and take corrective action. Most of this has been around meetings and training. - No a--holes, and no woke BS; balanced and open-minded perspectives in the company.

- Benefits below average - Work Life Balance is below average, with a lean 10 days of PTO - There is somewhat of a disincentive for salespeople to close longer term deals even though the total revenue generated is much higher