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Community Choice Financial

Engaged employer

This place has become awful - District Manager Community Choice Financial Employee Review

1.0
Jul 27, 2025
Recommend
CEO approval
Business outlook

Pros

There are no pros anymore. It has went downhill since CCFI bought out Titlemax. We used to have great leadership and now it’s awful from the top down. Our Regional is horrible and doesn’t do anything. We used to have James P from Titlemax and he was the best regional ever. He cared about his people. Now it’s so bad. Dictatorship and bonuses have dropped.

Cons

The entire company is a con. Stay away. Do not work here. It’s a landmine of horrible leaders at the top.

Explore other reviews about Community Choice Financial

5.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

The Company has great Training. It was concise and clear. Management was consistently supportive and comprehensive.

Cons

Do not work more than 40 hours. For those of us that have more time to invest.

3.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling and a team-oriented environment. Many coworkers are approachable and willing to answer questions, creating a supportive atmosphere. The workload is generally manageable, and the role provides valuable experience in compliance, auditing, documentation review, and loan operations. It can be a good opportunity for someone looking to develop attention to detail and industry knowledge.

Cons

The biggest area for improvement is onboarding and training. Because processes and requirements can change frequently, new employees may sometimes feel overwhelmed or uncertain about expectations. A more structured training program focused on core compliance requirements and critical errors would help employees build confidence and reduce avoidable mistakes. Support is available, but the quality and consistency of guidance can vary depending on who is available to assist. Additional documentation, standardized training materials, and ongoing coaching could improve the overall employee experience.

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