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Community Choice Financial

Engaged employer

READ THIS IF YOU WORK FOR A PAYDAY LENDER - Marketing Associate Community Choice Financial Employee Review

1.0
Nov 26, 2021
Recommend
CEO approval
Business outlook

Pros

everyone was nice until they're finished with "merging" with your company. then you realize you've been sold to a bunch of snakes.

Cons

To anyone working for a payday lender and you just found out that you're merging with CCF, go ahead and update your resume and LinkedIn profile. Start searching for a new job today. You'll either be laid off or want to quit within a month. Just jump ship while you can. Their version of a "merger" is a hostile takeover. They "merge" with struggling payday lenders and make the culture so toxic and unbearable that you have no choice but quit. Don't believe me? Ask yourself: why have they merged with 5+ other national (retail and online) lenders and only have 3 people in marketing? Speaking of those three people, one was supposed to be laid off like half of my team, but never was. I guess sacrificing us was good enough for them. Their "leader" is a yes-man and is a complete buffoon who can't say a sentence without including at least one profane word. If you can't complete a sentence without profanity, then don't speak. If you ask him to help you do something, don't count on it getting done. In the three months I had to "work" with him, he cancelled all of our weekly meetings except for 2. And nothing was accomplished in them. The culture changed from tolerable to an "us vs. you" culture and "you", since we are the ones being taken over, always got screwed over. They auto-forward all of your emails to their "yes-men" without telling you. They sit in their ivory towers (or on the private jet) and make business decisions without weighing the costs and risks of the decisions. Then they expect you to perfectly execute their every whim. The CEO is some pretentious, rich white dude who equated closing down his stores because of regulation changes to closing down a hospital. Sir, you do not help people. Sit on your private jet and be quiet. So exactly how bad is it working for them? Well, half of my team got laid off and half of another team got laid off. Both of our bosses gave their two weeks notices. Both of our bosses were told to vacate the premises the next day. Which means if you work there, don't count on them honoring a 2-weeks notice. Still not convinced that they are horrible to work for? A coworker asked me outside one afternoon if my resume was updated and if I was ready to look for other employment. I told them that I had just received an offer from the job I ended up taking and they were SO HAPPY. You're somehow STILL not convinced that CCF is horrible? I gave a 1- week notice and was actually SHOCKED that they paid me the 3 weeks of PTO I was owed. Still not convinced??? Ask yourself: Why are people who have been at my original company quitting/planning to quit after 20 years? Because of CCF. They're a bunch of snakes. For current employees: Just know that when you leave, you're worth so little to them that you won't even be replaced. Even if your job is one of the few that actually brought in new customers and was profitable. You mean nothing to them. They'll eliminate your job as soon as you leave. So just go ahead and jump ship. They aren't worth putting your mental or physical health in jeopardy.

Explore other reviews about Community Choice Financial

5.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

The Company has great Training. It was concise and clear. Management was consistently supportive and comprehensive.

Cons

Do not work more than 40 hours. For those of us that have more time to invest.

3.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling and a team-oriented environment. Many coworkers are approachable and willing to answer questions, creating a supportive atmosphere. The workload is generally manageable, and the role provides valuable experience in compliance, auditing, documentation review, and loan operations. It can be a good opportunity for someone looking to develop attention to detail and industry knowledge.

Cons

The biggest area for improvement is onboarding and training. Because processes and requirements can change frequently, new employees may sometimes feel overwhelmed or uncertain about expectations. A more structured training program focused on core compliance requirements and critical errors would help employees build confidence and reduce avoidable mistakes. Support is available, but the quality and consistency of guidance can vary depending on who is available to assist. Additional documentation, standardized training materials, and ongoing coaching could improve the overall employee experience.

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