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Community Choice Financial

Engaged employer

Review - Assistant Manager Community Choice Financial Employee Review

5.0
Mar 11, 2026
Recommend
CEO approval
Business outlook

Pros

I work for one of Community Choice Financial’s brands which is TitleMax for almost 7 Months at the end of this month and I have loved every bit of it, TitleMax has been a great experience for me. The company provides strong training and support, which helped me quickly learn the lending process and build confidence in my role. Management is very encouraging and is always willing to help when you have questions or need guidance. One of the things I appreciate most is the opportunity for growth. If you work hard and stay motivated, there are real chances to move up within the company. I’ve also enjoyed working with my team we have a positive environment and everyone helps each other reach goals. Every day is different, and it keeps the work interesting. Overall, TitleMax is a great place to gain experience in finance, sales, and customer service.

Cons

I do not have any cons to write in regards to TitleMax.

Explore other reviews about Community Choice Financial

5.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

The Company has great Training. It was concise and clear. Management was consistently supportive and comprehensive.

Cons

Do not work more than 40 hours. For those of us that have more time to invest.

3.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling and a team-oriented environment. Many coworkers are approachable and willing to answer questions, creating a supportive atmosphere. The workload is generally manageable, and the role provides valuable experience in compliance, auditing, documentation review, and loan operations. It can be a good opportunity for someone looking to develop attention to detail and industry knowledge.

Cons

The biggest area for improvement is onboarding and training. Because processes and requirements can change frequently, new employees may sometimes feel overwhelmed or uncertain about expectations. A more structured training program focused on core compliance requirements and critical errors would help employees build confidence and reduce avoidable mistakes. Support is available, but the quality and consistency of guidance can vary depending on who is available to assist. Additional documentation, standardized training materials, and ongoing coaching could improve the overall employee experience.

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