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Community Choice Financial

Engaged employer

Responsibilities and stress do not match pay - General Manager Community Choice Financial Employee Review

1.0
Nov 12, 2025
Recommend
CEO approval
Business outlook

Pros

Long time relationships with peers

Cons

Pay plan is $19 an hour for GM and 5% of monthly store profit (which the company takes a portion of every chance they get) so if you only profited 5k for the month, congrats you just worked 160 hours to make 3k a month while being responsible for a whole teams, their progress and the stores progress! A couple years ago it was easy to make over $60k at Titlemax. Before CCFI bought Titlemax, there was a new loan bonus and profit bonus, now it is only profit and a FRACTION of what it used to be.

Explore other reviews about Community Choice Financial

5.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

The Company has great Training. It was concise and clear. Management was consistently supportive and comprehensive.

Cons

Do not work more than 40 hours. For those of us that have more time to invest.

3.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling and a team-oriented environment. Many coworkers are approachable and willing to answer questions, creating a supportive atmosphere. The workload is generally manageable, and the role provides valuable experience in compliance, auditing, documentation review, and loan operations. It can be a good opportunity for someone looking to develop attention to detail and industry knowledge.

Cons

The biggest area for improvement is onboarding and training. Because processes and requirements can change frequently, new employees may sometimes feel overwhelmed or uncertain about expectations. A more structured training program focused on core compliance requirements and critical errors would help employees build confidence and reduce avoidable mistakes. Support is available, but the quality and consistency of guidance can vary depending on who is available to assist. Additional documentation, standardized training materials, and ongoing coaching could improve the overall employee experience.

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