Going down the drain - Certified Medical Assistant (CMA) CommonSpirit Health Employee Review

2.0
Feb 19, 2022
Recommend
CEO approval
Business outlook

Pros

The Healthcare and 403b benefits are great, PTO after 5 years adds up really well. But this was all set pre-merger so it will probably change as time goes on.

Cons

I used to love working here and really believed in their mission and that the patient was always the most important. Since CHI took over they have slowly started to chip away at that. Staff are incredibly overwhelmed and unhappy, they're taking away precious Admin time. Making simple things way more difficult (literally the opposite of kaizen-- a cornerstone of the prized Virginia Mason Production System). And the best staff are leaving in droves. My department has had 1/3 of our MAs, some leadership, and a decent amount of physicians leave in the last 12 months and more are set to as well. In 2018/19 we had near-ZERO turn over. This is not all pandemic-related. CHI has ruined Virginia Mason. Patients are starting to notice, too.

Explore other reviews about CommonSpirit Health

5.0
Jan 23, 2026
Recommend
CEO approval
Business outlook

Pros

great pay, friendly people, room for moving up, great benefits

Cons

food in cafeteria is expensive

avatar
CommonSpirit Health Response
5mo
Thank you for sharing your feedback! We’re glad to hear you enjoy the pay, benefits, friendly team, and opportunities for growth. We also appreciate your note about cafeteria pricing — we’ll share this with our facilities team as we continue looking for ways to improve the employee experience.
See reviews by: Helpful|Rating|Date|All