Support - Customer Support Commcise Employee Review

Good pay and benefits. Culture is strong.

Management is terrible. Very difficult to know how you’re performing. No structure at all in onboarding or thereafter. Very clear hierarchy between heads of departments who don’t include others in anything. Almost no women in the company.

1. Tax friendly salary structure. 2. Handsome pay. 3. Nice office space. 4. Enough leaves allowed. 5. No hierarchy for reporting discrepancies or ideas.

1. They say you'll learn a lot but no certifications or training provided. Work-Eat-Sleep. 2. You might have to work 10-13 hours a day (doesn't matter if you have a family to look after). 3. Emerging internal politics and favourites. 4. They'll make you work for every penny earned. Stressful situations are common. 5. Always running short of staff (courtesy: policies). 6. Job security: Low 7. Medical insurance not provided (despite Covid-19). 8. No reimbursement or support provided for setting up workspace at home. 9. Micromanagement: You'll be watched for every line you write, every word you say and every decision you take. Every comic or serious discussion will happen with an underline that you're being observed for the increment period. Even if you're away from your machine for a minute, you'll have to notify EVERYONE in the office internally. Also, when you're logging out and logging in. On the top of these, a summary of what you'll be doing and what you've done in the day should also be told.