The clients kept me there... - Anonymous employee Comfort Keepers Employee Review

2.0
Apr 6, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Clients were amazing Paid mileage Offered some training for caregivers

Cons

Scheduling of hours was horrible. If you couldn't handle the huge caseload your hours would be cut back to almost nothing. Management was hard to approach and did nothing to help employees in cases of mismatched clients. Charging clients a huge amount for care, yet caregivers get minimum wage. No medical, no sick days, no vacation. Hard to support a family working for this company.

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5.0
Jan 4, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours Great clients Decent pay

Cons

You have to set firm boundaries with your time in order to keep a work-life balance

2.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

Cons

The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

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