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      Comfort Keepers

      Engaged employer

      Comfort Keepers reviews

      20+ hrs of uncompensated overtime per week - Care Coordinator Comfort Keepers Employee Review

      2.0
      Nov 16, 2014
      Care coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      I guess the pay was decent

      Cons

      When they say that you are "on call" it means you are working. Just as you were in the office. You work 8 hours then go home and work 8 more with phone calls all through the night. They will stop for a few hours then start again at 5 am. Then you head into work (the phone ringing the whole time you're driving) to work another 8 hours. Often I would work a whole weekend straight through (48 hours). And you have to beg employees to go to work. Often they will call in minutes before a shift and you have to rush to fill it. Manager was a tyrant and no matter what you did it was wrong. Constant environment of stress, fear and bullying.

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      5.0
      Apr 9, 2026
      In home support services provider
      Recommend
      CEO approval
      Business outlook

      Pros

      Very supportive management, fair pay and professional staff

      Cons

      Very competitive for hours, had to respond quickly

      2.0
      Jun 7, 2026
      Internal care coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

      Cons

      The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

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