Clients are good Management on the other hand - Home Health Aide Comfort Keepers Employee Review

2.0
Nov 14, 2017
Recommend
CEO approval
Business outlook

Pros

Good and friendly clients. Everyone I worked with was very pleasant and I enjoyed working with them and would prefer working private care instead of a facility but had to move on because of management.

Cons

Was told when I got hired that it would be full time and that they were hiring really bad for caregivers however it first took me 3 weeks just to get all the paperwork and everything taken care of then after I got hired they were sending me to 1 client a week for 3-4 hour shifts and when I called and said something to management about what I was told and I needed more hours she told me that I needed to be patient but they are trying. When they finally got me a regular client it was an hour away and they refuse to pay millage and only pay minimum wage. Also the client was for only 4 hours 4 days a week. I would not suggest anyone working with comfort keepers unless it's just a second job or just for you to get out of the house for a little.

Explore other reviews about Comfort Keepers

5.0
Jan 4, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours Great clients Decent pay

Cons

You have to set firm boundaries with your time in order to keep a work-life balance

2.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

Cons

The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

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