Toxicity Reigns Supreme - Director of Communications Comcast Employee Review

1.0
Sep 29, 2024
Recommend
CEO approval
Business outlook

Pros

Perks/benefits like discounted cable/internet, good healthcare, some teams allowed to work fully from home

Cons

Like most billion dollar corporations, Comcast is toxic. I worked here for over a decade and was retaliated against due to a medical condition and the fact that I continued to speak up for my team who were underpaid, overworked, and never promoted. Four people left the organization and they never backfilled them, and then they acted astonished when people reported being burnout and frustrated. I ultimately look leave and then resigned, because to absolutely no one's surprise, HR did nothing about my complaint / situation. When I left, I was not offered an exit interview (I was told "maybe" I'd get an email survey) and no one from leadership reached out. As a reminder, I worked there for OVER A DECADE and the only people that contacted me after I tendered my resignation were colleagues and my direct reports. No one above Director level. Not my immediate supervisor, VP, SVP or anyone else ...most of whom I have known since I started and have been at Comcast longer than I have. Comcast leadership will go on and on about taking your well-being seriously and preach how you're all a part of a big Comcast "family." This is a reminder that no corporation cares about you. You could die tomorrow; they'd replace you and move on. If that's what family is, sounds pretty dysfunctional to me. Like the kind you should go no-contact with...

Explore other reviews about Comcast

5.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

Positive vibes. Everyone is nice and kind. There's a lot of activities to keep your work life balanced

Cons

Depending on the team you're on. The work load may vary

5.0
Feb 28, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

500
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