4.0
Jul 5, 2010
Anonymous employee
Current employee
Pittsburgh, PA
Recommend
CEO approval
Business outlook
Pros
Cable/Internet/Phone for reduced price. Family atmosphere that allowed you to make some great friendships.
Cons
Recent turnover in senior management resulted in several puzzling decisions, the help desk that basically kept the call center running was disbanded and several great employees were lost. Management seems locked into doing everything uniform rather than doing what works best. They are slowly nickel and diming employees by cutting back courtesy services, first PPV went from half off to only 20%, and now employees only get 20% off equipment they used to get for free. They are a billion dollar company and they act like a small business looking to make ends meet.