Pros
There are some truly amazing people here. Comcast also took Covid serisouly. No plans to go back to the office anytime soon. Not all jobs here are bad. Just the sales roles.
Cons
Not sure where to begin. For commission, you get paid half when you get signature and half when it installs. There are major issues with getting things installed. When Comcast can't install, or when Comcast takes an insane amount of time and so the customer cancels the order; Comcast not only doesn't pay you the second half of your commission, but you have to pay them back the amount they already paid you. Doesn't matter if its because construction messed up, doesnt matter if its because the project manager lost track of it and didn't do anything with the order, you could do everything you are supposed to, you still "OWE" Comcast that money back. Thousands of dollars that comes out of future commission. Because of this, you spend a lot of time being a Project Manager yourself. Having to track down people and remind them to do their job. If you sell a site with multiple products, you will need to find teams of people who support all those products. Keep them on time, and manage that. It's an insane amount of work you MUST do, or problems happen, jobs get canceled, you now owe Comcast money. This takes time away from you doing your job, which causes you to not get as much sales, etc. Comcast doesn't pay nearly enough for us to not only do both of these jobs, but also to then take money away from you when the company messes up. It gets worse. When you get those cancelations, not only do you owe Comcast that money back, but it hits you negatively on your quota for the month. So you then have to sell that much more for you to "hit quota" and not get dinged for selling what you're supposed to. Because... if you don't hit quota.... you guessed it... Comcast takes money from your commissions. Its almost as if Comcast WANTs the sales people to fail. It's insane. The same role in many other companies pay so much more. Dont waste your time working in the sales organization at Comcast.
