2.0
May 10, 2010
Former employee
Recommend
CEO approval
Business outlook
Pros
Good pay for the work that was done, excellent benifits, great people on my team, take home vehicle.
Cons
Management spends more time worrying about their own job than paying attention to customers’ needs. The company does not have a handle on what the customers really want, and cannot deliver on stated promises. Too many layers to customer service, no such thing as one call resolution.