Pros
They do a fantastic holiday party, the benefits are good, free cable/internet, potlucks, fun co-workers, got to go to Universal Studios for free when they acquired NBCUniversal. Tech support, Inner-company support desk, loyalty, ect were all fun departments to work for. Lots of contests for cool prizes. Vendor visits and goodies by HBO, Starz, Showtime. Despite calls from angry customers, it had some fun aspects to balance it out.
Cons
Most of the departments are good to work for, save for random shift bids in which you may have undesirable hours. However, Business Sales is horrible. Every month without fail a few people are shown the door. When quota was increased by 20% the number of sales calls one can take was reduced to only 10 inbound calls per day during a full 8 hour shift, even if they weren't sales calls they counted it against you (happened A LOT), which all but limits your likelihood to reach your target (which of course means you'll be walked out if you miss your goal). On top of that there's a lot of interested customers willing to spend a lot of money, but their location cannot get Comcast due to not being wired, so often times big deals fall through, sometimes even if everything seems like it's good to go...these situations are not considered or adjusted when trying to hit your monthly goal. Extremely cut-throat. Major turnover rate.