Good Job. Great people. Mediocre pay and benefits. - Comm Tech III Comcast Employee Review

2.0
Nov 3, 2009
Recommend
CEO approval
Business outlook

Pros

Free cable tv package and high-speed internet Discounted home phone line and DVR's Ability of some employees to voice concerns to management in semi-monthly "Focus meetings" Free uniforms Great people to work with in my immediate work group. We have a very tight and productive team. We're provided with the equipment and tools necessary to perform work duties

Cons

Work load. We had a decent benefits package. Hourly pay has always been 30-50% lower than competition (Fairpoint, Verizon whose top-pay tops out at $35/hr guaranteed after 4.5 years for field techs) but a good work environment and adequate benefits package was acceptable. But with the recent company decision to cutback the 401k match by 25% and drastically increase the health-care premiums, as much as 30%, despite posting a 53% profit increase in Q2 2009 and a 22% profit increase Q3 2009 has many wondering, "Customer First.....Employees Last????"

Explore other reviews about Comcast

5.0
Jun 17, 2026
Recommend
CEO approval
Business outlook

Pros

The benefits are great. The managers are friendly

Cons

They keep changing the commission structure.

5.0
Feb 28, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

500
See reviews by: Helpful|Rating|Date|All