Opportunity for Great pay but very corporate - Inbound Sales Representative Comcast Employee Review

4.0
May 5, 2017
Recommend
CEO approval
Business outlook

Pros

Opportunity to make Great pay, well cominsated during training, free cable and discounted services, lots of employee activities, lots of incentives, multiple shifts to choose from, very informative and thorough training to set you up for success. Opportunity for advancement and or transfers to other departments

Cons

Very strict during training, very strict during first 90 days. Can not miss any time during first 90 days even with a doctors note or death in the family (I had both), 3 lateness' even by literally one minute or absences during time period you are fired, even if you are the best I saw it first hand to multiple great employees. cut throat in the sense that they are very what have you done for me lately. It doesn't matter if you are number one in sales in the entire company for a year straight if you have two bad months in a row you will be in some trouble. They are constantly hiring multiple people which means you can be replaced at anytime. Management can be a little tough with their criticism. Lots of micromanaging.

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Comcast Response
9y
Thank you for your candid feedback. We will be sure to share it with the management team at this work site.

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Cons

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5.0
Feb 28, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

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