The truth - Financial Analyst Comcast Employee Review

2.0
Apr 3, 2017
Recommend
CEO approval
Business outlook

Pros

In all honesty, and I say this with NO malice, I have no "pros" to mention. I attempted to leave the field blank but was forced to input something.

Cons

My 16+ year experience at Comcast is bittersweet. I had such high-hopes at the beginning, expecting this to be a company which would want to develop, grow and empower its employees to reach their individual potentials. Sadly, this is not the case. There is no mentoring and there are no career paths. Management does not recognize the talents and gifting of its employees so they are rarely utilized. Everyone sitting in cubicles is under-utilized talent who are capable of so much more, but management is uninterested in encouraging personal development. As for the corporate culture, this took a drastic turn after the purchase of NBC Universal. Prior to purchasing NBCU, there are a fair amount of autonomy at individual locations and business practices had some flexibility to better serve the needs of customers. After purchasing NBCU, Comcast became overtly political and is now a company dominated by cultural relevance. Business practices are now top-down, one-size-fits all. The problem is, NOTHING is one-size-fits all and the customers suffer because of this. As an employee you will be exposed to, overwhelmed with and bullied by all of the cultural "social justice" issues of the day. Working at Comcast will not give you a personal sense of worth nor will it give you hope for your future. You will go to work each day and perform some tasks within a functional group however value will not be added to your life. The best you can hope for is to be blessed by a few personal relationships you are able to develop with some of your co-workers. This is what will sustain you. Over the last 4-5 yrs of my career at Comcast, my annual "performance increases" were a measly 2%. And I say "performance increases" because my annual reviews had nothing to do with my actual performance. Annual salary increases are determined during the annual budgeting process and understand that this company is ALWAYS looking for costs to cut. Costs associated with employees are always the first cuts made. Each year after the budget process is completed in Q3, headcount cuts are made in Q4. I was a witness to this the past 5-8 years. If you seek "job security" then you will likely be able to find that at Comcast as long as you have no dreams or career aspirations. If you are someone who wants to make a difference or you want your hard work to be appreciated and rewarded then Comcast is not the place for you. Your obvious question to me after reading this is, "Why did you stay there for over 16 years then?!?!" I worked in 5 different positions over the 16+ years, so changing roles kept me going and introduced me to new colleagues whom I would then develop relationships with.

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5.0
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Pros

Great benefits Pay is okay, it could be better

Cons

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5.0
Feb 28, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

500
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