Educational - Human Resources Manager Comcast Employee Review

3.0
Mar 14, 2012
Recommend
CEO approval
Business outlook

Pros

Comcast is a business that is measured daily! With that being said it is an ever-evolving, ever-changing, rapidly moving and growing business. Comcast is constantly re-evaluating how we do business and making consolidations that don't always make sense to someone at my level however, I have to trust that those that see beyond my level have a plan and execute.

Cons

We have grown to a company of more than 100k employees, there is no formal career development path, we are so big that communication is not timely or lacking. The field is left to fend for themselves with the front-line employees while decisions are made at the HQ, Division, or Region level. Difficult to maintain credibility with front-line employees and leaders when HR is out of the loop.

Explore other reviews about Comcast

5.0
Feb 28, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at Comcast has given me the opportunity to develop myself; take the time to grow and learn, and that was really important to me during the time in my life when I joined the company. If you have the drive and ambition, there are a ton of ways in which you can grow into a leader if that's what you want to be. I took advantage of the continued education benefit and am finishing my masters degree now... I also joined a couple of the employee resource groups which offer seminars and networking events that support your professional profile. Listen, I'm not a total nerd. The point of my post is that this isn't a company you join and just stay stale within. They encourage your growth, but it's up to you to make it happen. Not only this - it's pretty exciting. We're busy and we have big jobs to do. My salary is in the top percentile for my industry but not only this, I again get the continued education (which is ~$6K/year) plus free cable/internet, top health care benefits and a truly balanced lifestyle - which is rarely the case within the Tech industry.

Cons

Telling people you work at Comcast triggers 2 typical responses: 1) A big hatred rant on customer service 2) A how do I get my foot in the door? The reputation of the company is difficult, but the style of the company is to stay humble - I've never seen the company defend themselves against the harmful and discrediting news that exists. I personally think they should defend themselves a little more - they are between a rock and a hard place in many instances of service. I personally experienced visiting someone's home where the issues they were having with their connection was due to a tree root growing into the cable lines which had been their for over 20 years. Things like that cannot be diagnosed over a phone call. It's hard work in the field for sure. Being a part of the corporate side sometimes we're too disconnected from what's happening on the frontline. So I think the size of the organization comes with its complications, but again if you're a working professional looking for an exciting, robust and sexy career, you can comfortably have it here.

500
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