3.0
Dec 12, 2024
Former employee, more than 3 years
Chicago, IL
Recommend
CEO approval
Business outlook
Pros
Supportive co-workers Some managers are helpful Work from home and sometimes down periods depending on time of the year
Cons
Lack of organization No real training to adjust to role Inconsistency in how to do specific operations Would be better with a less is more approach Focuses more on signing on as many customers as possible and overload account representatives with large portfolios Some managers are helpful, some are too busy to assist Sometimes needless zoom meetings that take away time to complete important tasks Pays low for this position Travel policy is strict and makes travel more of a hassle than needed Focus is more on profit than ethically paying the counselors they refer people out to