High Turnover, Low Concern - Customer Service Representative ComPsych Employee Review

2.0
Mar 1, 2014
Recommend
CEO approval
Business outlook

Pros

My coworkers and even my direct supervisors are great people. It is an okay first job to build corporate experience but not somewhere I would recommend long-term.

Cons

I feel as though I have very little weight in department direction or any feedback and I am a front-line employee. For someone who hears about everything our clients dislike about our service you would think myself and my coworkers would be sought out for improvement feedback. For a corporation dedicated to assisting employees I think the assistance or perks we receive are pretty laughable at best. On top of your terribly small take home pay you are screwed even worse if you need to buy the health insurance. I have a basic plan and it is almost $150/month for basic dental and health.

Explore other reviews about ComPsych

5.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Very stable employer with many opportunities for learning and growth. Ability to work fully-remote and employer provides the necessary technology for you. Full benefits and perks provided at service anniversaries.

Cons

Like most employer now PTO is limited to start, but is more generous later.

4.0
Jun 25, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have spent many years in many different organizations. I can honestly say that I feel more at home at Compsych than anywhere else in my career. The work brings me into contact with peers who are extremely helpful and kind. Upper levels of management are approachable and interested in suggestions and the success of the employees. I am very happy to be spending my years before retirement in such an environment.

Cons

Contact with the public, of course, has drawbacks. There can be people who are very, very difficult to deal with. I am trying to learn how to let it go and move on.

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