4.0
Apr 7, 2013
Anonymous employee
Current employee, more than 10 years
Chicago, IL
Recommend
CEO approval
Business outlook
Pros
Flat management structure removes bureaucratic layers common in larger companies; Employees are passionate about helping people; Opportunities to provide feedback and help shape process improvements, new product development; Long-term executive team; Financially solid; Wonderful, caring co-workers; Loyalty is highly valued and rewarded; Every day is completely different.
Cons
Some longer-term operational department heads seem resistant to change/collaboration; High burn-out rate for front-end, client-facing employees, leading to higher turnover;