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      ComDoc

      Part of Xerox

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      Sales - General Territory Representative (Sales) ComDoc Employee Review

      2.0
      Aug 6, 2018
      General territory representative (sales)
      Recommend
      CEO approval
      Business outlook

      Pros

      Corporate leadership cares about their employees on a personal level. The president of the company strives to know everyone by name. Sales has an opportunity to make presidents club, quarterly bonuses and other promos. Management does not typically micromanage.

      Cons

      The culture is quickly changing for the worse. Very negative environment and management is not encouraging. Nothing is ever good enough. Base salary is low and the commissions typically pay less than 10% on average. Very few general territory reps make over $65,000. Territories are generally small and copier contract generally last 5 years so don't rely on having a sale every week.

      avatar
      ComDoc Response
      7y
      Thank you for sharing your pros and cons regarding working at ComDoc. You note that you've been here for 3 years so congratulations. We know that this can be the toughest time for any type of sales rep and it takes a lot of grit and determination to power through. There are ups and downs throughout the sales cycle and that not every encounter ends in a sale. We also understand the power of the dollar and that everyone needs to make a living. We might not always be the highest paying employer and we do offer a fair pay structure along with other perks such as bonus opportunities, community involvement, commissions, education, training, work/life flexibility and benefits. As you know, openness to feedback is one of our core belief's. Done professionally and properly, it can lead to some amazing things. I would encourage you to talk with your manager and share your thoughts on how else they might deliver information, both good and bad. What a gift that could be for the entire group and an opportunity to show how much you care. Thank you again.

      Explore other reviews about ComDoc

      5.0
      Jul 31, 2024
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Income levels are self controlled

      Cons

      Nature of sales makes income fluctuate

      2.0
      Aug 2, 2025
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      People are amazing, and the flexibility to do it your way was given . Everyone is just smart enough, to provide problem solving value and services to other businesses through tech and software application. You will become a master of industries and infrastructure if you can float long enough to do any positively tractioned sales work.

      Cons

      No systems or workflows are integrated anymore, and all the institutional knowledge and customer care that made Comdoc a market leader has long since exited. You can work whenever you want, until the existing client billing or service problems roll in, and then you will forever toil to put out daily fires that the reps who made the commission 4 years prior - took and then left company. Everyone remaining is guilted into staying by the relationships they've built and knowledge-that when they leave those customers and friends will have to struggle harder. Everyone left is therefore just dumb enough, to not apply any of the same critical thinking skills that they use for external customers - to criticall admit how dysfunctional and disastrous the internal operations, direction, and leaders at Xerox actually are.

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