Colten "doesnt" care - HCA Colten Care Employee Review

1.0
Jul 4, 2024
Recommend
CEO approval
Business outlook

Pros

Lovely residents and staff Shift work which can be flexible.

Cons

The company has become too big and corporate. The staff work really hard to keep the residents happy and cared for but the head office is increasingly antagonistic towards their staff. There are no benefits and they only care about money. Bank holiday and Xmas pay keeps going down and down. They will take out your wages if you are 5 minutes late but won't add to it if you stay an hour late to finish a task. They only give you 15 minutes break which is barely time to make a cup of tea and drink it when you are not allowed to eat and drink on the floor and if you are late back will cut your wages. They claim to be person centred but it is all for show. If you are on bank and you call in sick they will punish you by not allowing you to work for 2 weeks. That means they will have to fill your shifts with agency workers. Who through no fault of their own are often under trained and under experienced. Therefore they would rather punish you for being a human and being sick (not wanted to put vulnerable people at risk by coming to work or spreading your virus round the other staff) and have their residents less cared for by agency staff that don't know them or the home. It doesn't matter if you rarely call in sick. They will treat you the same as someone who always calls out. It is so sad that the company has become like this.

Explore other reviews about Colten Care

3.0
Sep 23, 2025
Recommend
CEO approval
Business outlook

Pros

Pay rate/enhanced weekend rate Free meal on duty Free uniform tops Training opportunities Amazing residents Pension scheme Team work Diversity in the work force

Cons

Sick pay system/reprimanded for needing time off if unwell or to care for loved ones. No apparent care or concern for physical or mental wellbeing of workers Long hours, short breaks Lack of appreciation when you help out with covering extra shifts Certain staff get away with bending the rules with little or no consequences Despite anti-bullying/harassment training certain employees/senior staff are permitted to behave poorly towards others and complaints are not always upheld or addressed properly in line with company policies. Communication is often poor between departments

2.0
Nov 4, 2025
Recommend
CEO approval
Business outlook

Pros

Lovely little job for someone wanting to work in care but not wanting to do the physical tasks.

Cons

Poor pay, hard to get residents to always get involved

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